Customer Satisfaction

"Products and services tailored for your needs." 

As Metsan Industrial Adhesives, we function with a human-centred understanding within our organization and in our relationships with our clients.

We care about creating a value based on mutual trust in our relationships with customers.  When we introduce a new brand, we aim to build confidence in our customers and create a bond between our customers and the product with that brand.  We aim to make a change, improve our products and services by processing the information we receive through feedback, such as the aspects of our brand that our customers are satisfied with, their expectations, and the problems they might face during and after the purchase.

It is our priority to understand what our customers really need and offer products and services to satisfy those needs. We are listening to the demands personally via customer visits. Uncompromising our "quality product, quality technical service" motto, with our technical staff and field experts we have held applied promotion activities in more than 20,000 enterprises across Turkey and counting.

We continually improve and update ourselves with training seminars and practical training programs scheduled on an annual basis. We do not only provide support to our company personnel but also constantly provide technical support to our domestic and overseas distributors.

In order to come up with quick, practical and lasting solutions together, we will continue to serve our valuable customers with our longstanding years of experience, solution-oriented service, technical knowledge, and experienced staff.